To the frontpage
ADD NEW COMMENT
   

Go through the following four steps to write your comment. Please follow the guidelines on the left.

After you submitted your comment, you will be able to edit and delete it until you close you browser.

1. READ THE POSTING

NN/g report on e-commerce search
NN/g has observed 64 US and Danish users attempting 344 search tasks on 20 US e-commerce sites. The users had a success rate of only 64% in finding what they wanted. The report offers 29 design guidelines. Some highlights:

- Provide a clearly visible search box on every page
- Provide a simple search, with one search box and one search button
- Accept synonyms, spelling errors and variant forms of keywords typically used by customers
- Accommodate multiple-word input
- Always include search criteria, scope and items found in search results page
- Beware of long search result lists, as only few users look past page 2 of search results
- Take the users directly to the item when a search returns only one matching result
- On the "No results" page, make it clear why the search failed, allow the user to begin a new search, and provide alternative ways of locating products
- Support search for non-product terms

2. ADD YOUR COMMENT

    Your Comment (required):

Keep the comment as short as possible (the max limit is 400 characters)

Try to be clear and concise

Give some attention to spelling, grammar and punctuation.

  Characters left:

3. ADD LINKS

You can add up to four links that will be shown below the comment.

The text of the links is the text that will show up as a underlined link, while the address is the address of the page you are referring to (e.g. http://www.guuui.com)

If you want to link to an e-mail address write "mailto:" instead of "http://" in the address field (e.g. mailto:henrik.olsen@guuui.com)

 

Text of link No. 1 (optional):

Address of link No. 1 (optional):

Text of link No. 2 (optional):

Address of link No. 2 (optional):

Text of link No. 3 (optional):

Address of link No. 3 (optional):

Text of link No. 4 (optional):

Address of link No. 4 (optional):


4. ADD YOUR NAME AND E-MAIL

Your Name (required):

Your name will be shown below the comment. If you choose to add your e-mail, people will be able to send you an email by clicking your name.

If you select "Remember my name and email" you don't have to type this information the next time you want to submit a comment or posting.

 

Your E-mail (optional):

Remember my name and email

   
   
Note: The editor of guuui reserves the right to delete any comments that the editor finds off-topic, inappropriate or a misuse of the service.