Standing in front of clients and colleagues and be expected to provide instant solutions to complex problems is something many in our practice have experienced. But relying on expert's statements is not the way to go. In George Olsen's opinion, too many gurus are promoting oversimplified and absolutist ideas in order to promote themselves as the ones with the answers.
Being a totally relativistic and declare "It depends!" won't work either. "There are no easy answers. But … let me suggest there's at least one easy step: start by saying, "it can depend, but, in this context, here's what I recommend…""
- The article (Over)simple Answers for Simple Minds
- August 07, 2002
See also: Tips and guidelines (62)