In this two-part article, Jared Spool shares some tips on how to design search results pages:
- Prevent that people have to jump back and forth between the search result page and the individual result pages (pogosticking), by providing the information people need to make qualified choices between the results
- Keep the most relevant results at the top as people will loose momentum as they encounter results that don't seem relevant. Providing sorting and filtering tools can help people find the results that are most relevant to them.
- Eliminate 'wacko' results that are irrelevant as they reduce peoples confidence in the search
- Put more results on each result page. Limiting each page to ten results doesn't seem to be for the benefit of the users as they tend not to look beyond the first page and don't mind search results pages containing many results
- Handle "No Results" gracefully by telling people that you don't have what they are looking for.
- Producing Great Search Results: Harder than It Looks, Part 1
- Producing Great Search Results: Harder than It Looks, Part 2
- August 04, 2008
See also: Tips and guidelines (95)