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1

Server side usability - How to make web servers behave

Most usability professionals don't have a driver's licence to servers and are not aware of the step that can be taken to make them behave in a user-friendly way. The GUUUI Q4 2004 issue takes a look at how to avoid that server technology becomes an obstacle to usability.

The article suggests that we should:

- Make the "www" prefix optional
- Support "www" prefix typos
- Support domain name typos and spelling errors
- Support erroneous country codes
- Use tidy URLs
- Don't leave users in a dead end when a page cannot be found
- Alert users when a server error occurs
- Have a "We are updating" page ready

Links:

Henrik Olsen - October 01, 2019

Permanent link Comments (0)

See also: GUUUI articles (11)  Tips and guidelines (95)  Error handling (7) 


 

2

User-friendly URLs

Often URLs are hard to type, remember and preserve, because they are littered with punctuation and identifiers that are irrelevant to us. Thomas A. Powell and Joe Lima show us how to design well-formed and user-friendly URLs.

Some highlights:
- Keep them short and sweet
- Use lower case
- Do not expose technology via directory names (e.g. /cgi-bin/)
- Avoid punctuation in file names (e.g. product_spec.html)
- Plan for host name typos (e.g. wwww.guuui.com or www.guui.com)
- Allow omission of the www prefix (e.g. guuui.com)
- Add guessable entry point URLs (e.g. www.guuui.com/about/)
- Remove or rewrite query strings (e.g. posting.asp?postingID=313 to posting313.asp)

Links:

Henrik Olsen - April 13, 2019

Permanent link Comments (1)

See also: Tips and guidelines (95) 


 

3

User-Centered URL Design

Jesse James Garrett looks at the readability of URLs and some techniques to improve human guess-ability.

Links:

  • The Essay Open link in new window
  • Jesse's IA resources Open link in new window

ben hyde - January 27, 2019

Permanent link Comments (0)

See also: Tips and guidelines (95) 


 

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