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Bad Usability Calendar 2010

The Bad Usability Calendar 2010 is out. Go fetch it!


  • Bad Usability Calendar 2010 Open link in new window

Henrik Olsen - February 02, 2019

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See also: Fun posters (5) 



Bad Usability Calendar 2009

The Bad Usability Calendar 2009 is out. Go grab it!


  • Get the Bad Usability Calendar Open link in new window

Henrik Olsen - January 26, 2019

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Users fix broken designs themselves

According to Jasper van Kuijk, parking ticket machines belong to the category of things that always sucks. See his example of how people in frustration have added their own labels all over a ticket machine with a useless design.


  • Users Fix Parking Ticket Machine Interface Themselves Open link in new window

Henrik Olsen - November 05, 2019 - via Usability In the News

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95% of returned products work fine

According to a study by Accenture, 95% of consumer electronics products returned to retailers in the US are working properly. 68% are returned because they were thought to be defective or didn't meet customers' expectations.

A related study in the Netherlands found that this was the case for half of the products returned by Dutch people.

Apparently, Americans aren't as bright as the Dutch people ;)


Henrik Olsen - June 11, 2019 - via Putting People First

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Bad Usability Calendar 2008

The Bad Usability Calendar 2008 is out. Go get it!


  • Bad Usability Calendar 2008 Open link in new window

Henrik Olsen - January 27, 2019 - via justaddwater

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Entertaining talk by David Pogue

Here's a quite entertaining talk by New York Times technology columnist David Pogue. David takes on the worst interface offenders and success stories.

Warning: piano and singing included.


Henrik Olsen - October 27, 2019

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See also: Talks and presentations (18)  Audio and video (48) 



78 steps to configure e-mail on Nokia phone

A guy needed to send e-mails on his 3G Nokia 6233 and discovered that he had to go though 78 steps to set it up.


Henrik Olsen - July 04, 2019 - via putting people first

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Bad usability caused Britan's worst ever voting debacle

1 in 20 votes had to be thrown out in the Scottish local elections in May 2007. Voters didn't read the instructions thoroughly and misunderstood the voting system.


  • Election fiasco shows importance of usability tests Open link in new window

Henrik Olsen - May 14, 2019 - via Usability In The News

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It took 43 people to come up with the 15 different ways of shutting down Windows Vista

According to a former worker at Microsoft, 43 persons where involved in designing and implementing the new shut down feature in Windows Vista.

Their work was exceptionally fruitful. On a laptop you get Off, Lock, Switch User, Log Off, Restart, Sleep, Hibernate, and Shut Down. Combined with all the keyboard shortcuts for the various options, plus pressing the power button and closing the lid, this gives us 15 different ways of shutting down a laptop.

In defence of Microsoft, it should noted that you will only see the Off and Lock options, unless you choose the advanced menu.


Henrik Olsen - December 05, 2019 - via Usability In The News

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Motorola users are struggling with usability

According to a poll by the magazine Mobile, more than three quarters of Motorola mobile phone users would not buy another Motorola handset because they are too difficult to use.

"In the survey of 55 Motorola customers, 78% said they wouldn't buy a Motorola handset again, with the majority citing problems with usability. The figure was slightly higher among first-time Motorola users. As many as 85% of the 48 first-time Motorola users in the poll want to switch to another manufacturer."

"The sample survey was dominated by RAZR owners, who made up almost half of all those asked. The survey revealed that 80% of RAZR users wanted to jump ship to another manufacturer with their next purchase."


Henrik Olsen - October 31, 2019 - via Usability in the News

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See also: Research (130) 

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