Dr. Keith Robinson has written a story about how he and his team redesigned a hospital Intranet. He takes us through the whole process from the initial considerations to implementation. The nice thing about the story is that it includes all the subtle problems, which are common in web projects, but seldom discussed or theorized about, such as user having adjusted to the existing site, internal politics, time pressure, budget, and having to compromise with technology.
Links:
- Story of an Intranet Redesign
Henrik Olsen
- March 25, 2003
See also: Cases and Examples (12)
