Isabelle Peyrichoux has written an article on how to design usability test that rely less on making test participants role-play.
"When participants are better able to relate to a task, content, or data you are showing them, you'll get richer and more reliable insights that will help you to better evaluate and improve your product."
Isabelle Peyrichoux gives these guidelines on how to design realist tests:
- Recruit passionate users
- Have participants perform realistic tasks
- Test using content that's meaningful to participants
- Ask probing questions about content participants are passionate about
- Investigate participants' interest in the content
- Adapt to each participant on the fly
- When Role Playing Doesn't Work: Seven Guidelines for Grounding Usability Testing in Participants' Real Lives
- September 08, 2008