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11

Testing how well a site communicates its value

In this episode of the UIE Usability Tools podcast, Jared Spool is interviewed about UIE's Inherent Value Tests. It's a test designed to reveal why new users struggle to see the purpose and value of some product or service when a large body of loyal users is complete devotees.

The test is a modified usability test broken into two pieces. First, loyal customers are asked to give you a tour of the site and tell you what they find valuable. Second, new users are given tasks to see if they come up with the same values. By comparing the two tests, we can see what it is that the new users don't get and why.

Links:

  • Usability Tools Podcast: Inherent Value Tests Open link in new window

Henrik Olsen - September 19, 2007

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See also: Audio and video (48)  Usability testing (68) 


 

12

The 5-Second Test

In the fourth episode of the UIE Usability Tools, Jared Spool and Christine Perfetti talks about their 5-Second Test Method. By showing users a single content page for 5 seconds, you can tests whether a page clearly communicates its purpose.

In the podcast they discuss:
- Why 5-Second Tests should be used primarily to test a site's content pages
- Why 5-Second Tests aren't effective on most home pages
- How to conduct the test with users
- What some of the common mistakes design teams make when conducting a 5-Second Test
- How to recruit users
- How to combine 5-Second Test with other types of tasks

Links:

  • Usability Tools Podcast: 5-Second Usability Tests Open link in new window

Henrik Olsen - September 10, 2007

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See also: Usability testing (68)  Audio and video (48) 


 

13

Jared Spool on how to structure sites with lots of content

In this episode of the UIE Usability Tools podcast, Jared is interviewed about how to use department and store pages to subcategorize sites with lots of content.

Jared talks about:
- How department and store pages help narrow down the content choices for users
- How Department pages help users make confident choices between galleries
- What sites successfully take advantage of department pages
- What common mistakes designers make when implementing department and store pages

Links:

  • Usability Tools Podcast: Department and Store Pages Open link in new window

Henrik Olsen - August 30, 2007

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See also: Audio and video (48)  Sections (8)  Site design (14)  Navigation (63) 


 

14

Jared Spool on gallery pages

In this second episode of UIE Usability Tools Podcast, Jared Spool is interviewed about UIE's research on gallery pages, that is, pages with lists of links to content.

In the podcast, Jared talks about:
- How galleries help users make confident choices
- What behaviour users exhibit when gallery pages fail them
- How to order links so users can successfully find their content
- Why alphabetized links are often viewed as randomly ordered links
- How to utilize trigger words, the specific words that have meaning to users
-Why longer gallery pages may help users

Links:

  • Usability Tools Podcast: Gallery Pages Open link in new window

Henrik Olsen - August 30, 2007

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See also: Audio and video (48)  Sections (8)  Site design (14)  Navigation (63) 


 

15

Jared Spool on how to design home pages

In the first episode of the weekly UIE Usability Tools Podcast, Christine Perfetti interviews Jared Spool about his thinking on home page design.

In the podcast, they discuss:
- Why a site's home page is actually the least important page on your site
- How the most successful designs focus on understanding users' main goals and tasks
- How "link-rich" home pages can help your users find their content
- How the most successful home page designs focus on driving users to the most important content pages
- Why users spend little time on the best home pages

Links:

  • Usability Tools Podcast: Home Page Design Open link in new window

Henrik Olsen - August 06, 2007

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See also: Audio and video (48)  Home pages (9) 


 

16

Entertaining Jared Spool interview

Jared Spool is in his element in this highly entertaining and informative interview (in audio) where he answers questions from the audience at the 54th Technical Communication Summit.

Topics included:
- How do you break into the usability field?
- How has the field of usability evolved?
- How do you handle difficult clients?
- How do you handle powerful Dilbert-like engineers?
- What role should user testing play in design?
- Why do programmer watching usability test get flat foreheads?
- What is the best thing about users? Answer: "...eventually they die".

Links:

  • Podcast: Jared Spool Interviewed by Carolyn Snyder at STC 2007 Open link in new window

Henrik Olsen - June 10, 2007

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See also: Audio and video (48) 


 

17

Interview series about usability

Microsoft has published a series of videos with interviews of people such as Jakob Nielsen, Steve Krug, Lou Rosenfelt, and George Olson talking about usability and development.

Links:

  • Microsoft's Great Minds in Development Video Series Open link in new window

Henrik Olsen - February 04, 2007 - via Usability in the News

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See also: Audio and video (48) 


 

18

Interview with Alan Cooper on personas

UXpod has published an audio interview with Alan Cooper, the guy who introduced personas to the universe of software development. He talks about where the idea of using personas came from, how personas are distilled from field studies, and how personas are used to inform design decisions.

Links:

  • Personas and Outrageous Software - an Interview with Alan Cooper Open link in new window

Henrik Olsen - December 14, 2006

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See also: Audio and video (48)  Personas (19) 


 

19

User experience podcast

Tired of reading about user experience? Then you might enjoy listing to Gerry Gaffney's user experience podcast UXpod.

I can highly recommend the interviews with Jesse James Garrett about "Nine Pillars of Successful Web Teams" and Donna Maurer on card sorting.

Links:

  • UXpod Open link in new window
  • Interview with Jesse James Garrett about "Nine Pillars of Successful Web Teams" Open link in new window
  • Interview with Donna Maurer on card sorting Open link in new window

Henrik Olsen - September 17, 2006

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See also: Blogs (12)  Audio and video (48)  Card sorting (13)  The design process (24) 


 

20

Interview with Luke Wroblewski about visual design and usability

UIE has published an interview with Luke Wroblewski, author of the book Site-Seeing: A Visual Approach to Web Usability. In the interview, Luke talks about how visual design can improve a site's usability.

"When properly applied, visual design is all about communication. The better at communicating we are, the easier it is for our users to use and appreciate the web sites we design."

Links:

  • Where Visual Design Meets Usability - An Interview with Luke Wroblewski , Part I Open link in new window
  • Where Visual Design Meets Usability - An Interview with Luke Wroblewski , Part II Open link in new window
  • Luke's book at Amazon.com Open link in new window
  • Luke's book at Amazon.co.uk Open link in new window

Henrik Olsen - July 02, 2006

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See also: Emotional design (10)  Visual design (19) 


 

Browse GUUUI postings

Methods and the design process

Prototyping and wireframing (119)  Usability testing (68)  Cost-justification and ROI (27)  User research (23)  Personas (19)  The design process (24)  Eye-tracking (14)  Card sorting (13)  Web traffic analysis (12)  Expert reviews (11)  Implementing user-centred design (9)  Site and flow diagramming (6)  Envisionments (4)  Use Cases (3) 

Design elements

Navigation (63)  Web page design (40)  Search (27)  Text (24)  Forms (30)  Links (19)  Guidelines and Standards (15)  Site design (14)  Ads (9)  Design patterns (8)  Sections (8)  Shopping Carts (9)  Error handling (7)  Home pages (9)  Help (3)  E-mails (3)  Sitemaps (2)  Personalization (1)  Print-friendly (1)  Landing pages (5) 

General aspects

E-commerce (27)  Persuasive design (21)  Visual design (19)  Information architecture (15)  Accessibility (13)  Search engines (7)  Credibility, Trust and Privacy (6)  Emotional design (10)  Simplicity vs. capability (7)  Web applications (6)  Intranets (3) 

Technology

Flash (6)  Download time (5)  Javascript (3)  URLs (3)  Browsers (3)  Web standards (2) 

Humour

Bad designs (20)  Cartoons (14)  Fun music and videos (13)  Funny tools and games (12)  Misc humor (8)  Fun with Jakob Nielsen (9)  Designs with humor (3)  Fun posters (5)  Funny 404 pages (2) 

Resource types

Research (129)  Tips and guidelines (95)  Tools (106)  Books (47)  Audio and video (48)  Interviews (30)  Cases and Examples (28)  Talks and presentations (18)  GUUUI articles (11)  Primers (14)  Online books (5)  Posters (5)  Glossaries (3)  People and organisations (3) 

Information sources

Blogs (12)  Websites (11)  Discussion lists (4)  News (3)  Newsletters (3)  Online magazines (3)  Wikis (1) 

 
     
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