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131

The book Getting Real

37signals have made their book Getting Real available online for free (you can still buy a PDF and now they also have a paperback).

The book is about how to build successful web-based applications the "smarter, faster, easier way" and features a short chapter on interface design.

Links:

  • The book Getting Real Open link in new window

Henrik Olsen - November 05, 2006

Permanent link Comments (1)

See also: The design process (24)  Web applications (6)  Books (47)  Online books (5) 


 

132

The book Designing Interactions

In his book, Bill Moggridge, designer of the first laptop computer and a founder of the design firm IDEO, has interviewed 40 influential designers that have shaped our interactions with digital technology. At the companion website, you can meet all the designers and hear excerpts from the interviews.

In the introduction and final chapter of the book, Moggridge tells the story of IDEO's design process and explains the focus on people and prototypes that has been successful at IDEO.

The book is 800 pages, richly illustrated, and comes with a DVD with 37 of the interviews.

At the time of writing this, Bill Moggridge is releasing a chapter of the book each week at the book's companion website.

Links:

  • The companion website Open link in new window
  • The book at Amazon.com Open link in new window
  • The book at Amazon.co.uk Open link in new window

Henrik Olsen - October 30, 2006 - via LukeW

Permanent link Comments (3)

See also: Books (47)  Prototyping and wireframing (119) 


 

133

How to measure designs' impact on productivity

Provoked by a flawed study by Apple on productivity gains of big monitors, Jakob Nielsen has written an article on how to estimate designs' impact on productivity - and how not to do it.

According to Jakob, this is how to measure productivity:
- Involve a broad spectrum of representative users (not just experts).
- Have the users perform realistic tasks (not just low-level operations like cut and paste)
- Don't tell users how to do the tasks - observe their real behaviour

In the article, Jakob gives an example of how to calculate a design's productivity and ROI.

Links:

  • The article Productivity and Screen Size Open link in new window

Henrik Olsen - October 23, 2006

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See also: Cost-justification and ROI (27)  Usability testing (68) 


 

134

Prototyping beyond the sunshine scenario

Prototypes often model one flow of interaction - the path that users are most likely to take. But when we create interaction designs with dynamic and complex flows, we often need to include deviations from the sunshine scenarios to see whether they work. The Q4 2006 issue of GUUUI takes a look at how to do this in Visio and Axure.

Links:

Henrik Olsen - October 01, 2006

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See also: GUUUI articles (11)  Tools (106)  Prototyping and wireframing (119) 


 

135

UserVue - a remote usability testing tool

TechSmith, the creators of the screen recording products Camtasia and Morae, has announced their new product UserVue. The product is a web-based service that enables usability researchers to conduct remote usability tests.

Key features:
- Connect remotely to users' own computers
- Observe as they navigate desktop applications and websites
- Communicate through phone or the build-in chat
- Invite observes to participate
- Use the recordings with Morae to do more in-depth analysis

Links:

  • TechSmith Debuts UserVue for Remote, Web-based User Experience Research Open link in new window

Henrik Olsen - September 27, 2006

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See also: Tools (106)  Usability testing (68) 


 

136

The book Communicating Design

Dan Brown has written a book about the art of communicating design. Here's an excerpt of the book description:

"...Dan Brown shows you how to make the documentation you're required to provide into the most efficient communications tool possible. He begins with an introductory section about deliverables and their place in the overall process, and then delves into to the different types of deliverables. From usability reports to project plans, content maps, flow charts, wireframes, site maps, and more, each chapter includes a contents checklist, presentation strategy, maintenance strategy, a description of the development process and the deliverable's impact on the project, and more."

At the time of writing this post, there is no sample chapter. But at Digital Web Magazine you'll find an excerpt from the chapter on competitive analyses.

Links:

  • The book at amazon.com Open link in new window
  • The book at amazon.co.uk Open link in new window
  • The companion website Open link in new window
  • An excerpt from the chapter on competitive analyses Open link in new window

Henrik Olsen - September 18, 2006

Permanent link Comments (0)

See also: Books (47)  Site and flow diagramming (6)  User research (23)  Personas (19)  Usability testing (68)  Prototyping and wireframing (119) 


 

137

User experience podcast

Tired of reading about user experience? Then you might enjoy listing to Gerry Gaffney's user experience podcast UXpod.

I can highly recommend the interviews with Jesse James Garrett about "Nine Pillars of Successful Web Teams" and Donna Maurer on card sorting.

Links:

  • UXpod Open link in new window
  • Interview with Jesse James Garrett about "Nine Pillars of Successful Web Teams" Open link in new window
  • Interview with Donna Maurer on card sorting Open link in new window

Henrik Olsen - September 17, 2006

Permanent link Comments (0)

See also: Blogs (12)  Audio and video (48)  Interviews (30)  Card sorting (13)  The design process (24) 


 

138

How to transform field studies into features and functionality

Stephen Cox from the Australian consultancy Intuity has published a presentation with an overview of how to conduct field studies. The presentation features a case story about how a study of sports fans was transformed into improvements of the FOX Sports website.

Links:

Henrik Olsen - September 06, 2006 - via putting people first

Permanent link Comments (0)

See also: Cases and Examples (28)  User research (23)  Talks and presentations (18) 


 

139

MyTravel redesign increases online booking conversion by 20%

A major redesign of MyTravel has increased their online booking conversion by 20%. Streamlining the booking process reduced booking times by up to 40% and resulted in a 10% improvement in conversion. A more intuitive navigation structure and better use of page real estate improved conversion by a further 10%.

Links:

  • ROI: MyTravel Redesign increases online Booking Conversion by 20% Open link in new window

Henrik Olsen - September 05, 2006 - via Usernomics

Permanent link Comments (0)

See also: Cost-justification and ROI (27)  Cases and Examples (28) 


 

140

Interaction design is an exercise in compromise

Designing a user interface is an exercise in compromise. According to Mike Padilla, every design decision has its costs and benefits. Using a drop-down box in a form has the drawback of hiding the available choices from the users. Radio buttons reveal the choices, but might take up a disproportionate amount of screen real estate.

Every design has its deficiencies. But the presence of deficiencies doesn't make a design bad. What makes one design better than another is the net usability - the good minus the bad - and educated compromises are essential to creating the best interface possible.

Links:

  • User Interface Design - Taking the Good with the Bad Open link in new window

Henrik Olsen - August 31, 2006

Permanent link Comments (2)

See also: The design process (24) 


 

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Methods and the design process

Prototyping and wireframing (119)  Usability testing (68)  Cost-justification and ROI (27)  User research (23)  Personas (19)  The design process (24)  Eye-tracking (14)  Card sorting (13)  Web traffic analysis (12)  Expert reviews (11)  Implementing user-centred design (9)  Site and flow diagramming (6)  Envisionments (4)  Use Cases (3) 

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