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BROWSE GUUUI POSTINGS

Research (129)  Tips and guidelines (95)  Tools (106)  Books (47)  Audio and video (48)  Interviews (30)  Cases and Examples (28)  Talks and presentations (18)  GUUUI articles (11)  Primers (14)  Online books (5)  Posters (5)  Glossaries (3)  People and organisations (3) 
 

141

Interview with Alan Cooper on personas

UXpod has published an audio interview with Alan Cooper, the guy who introduced personas to the universe of software development. He talks about where the idea of using personas came from, how personas are distilled from field studies, and how personas are used to inform design decisions.

Links:

  • Personas and Outrageous Software - an Interview with Alan Cooper Open link in new window

Henrik Olsen - December 14, 2006

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See also: Interviews (30)  Audio and video (48)  Personas (19) 


 

142

Report on how to design web applications

Hagan Rivers has written a 54-page report that deconstructs some of today's most complex web applications. The report gives step-by-step guidance though the process of creating successful web application.

Links:

  • The Designer's Guide to Web Applications, Part I - Structure and Flows Open link in new window
  • Interview with Hangan Rivers about the report Open link in new window

Henrik Olsen - December 07, 2006

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See also: Web applications (6)  Books (47) 


 

143

Is user-centred design working?

Donna Maurer has published a presentation and recordings of her talk "User centred design: Is it working?"

Here are some interesting (and quite provoking) points from her presentation:

- Lot's of clients are not satisfied with what they get from usability specialists. The work they do is shallow and the clients are left with the hard stuff that they meant to hire out.

- We have to stop selling usability. It doesn't have a value proposition. Usability is a quality aspect. Not a deliverable.

- A lot of the successful websites don't do traditional user research and usability testing. Their model is more about putting something out, see what happens, and modify it if needed.

- We have to stop designing by testing and focus less on user-centred and more on design

- Jakob Nielsen's stuff should be removed from the galaxy. All his rules lure people into a feeling that you can just get these rules and get it right.

Links:

  • Donna Maurer's talk User centred design: is it working Open link in new window

Henrik Olsen - December 02, 2006 - via Usability In The News

Permanent link Comments (2)

See also: Talks and presentations (18)  Audio and video (48)  User research (23)  Usability testing (68) 


 

144

The paradox of having too many choices

In this one hour video, Barry Schwartz talks about his research on the impact of having too many options to choose from.

Having options makes us happy. But at a certain point, the number of choices exceeds our saturation point and we end up making no choice or making decisions based on very simplified criteria.

His talk is on consumer behaviour, but his points are highly relevant to interface design and how too many options affect usability.

Links:

  • Video with Barry Schwartz's talk on The paradox of choice Open link in new window
  • Luke Wroblewski's summary of the talk Open link in new window

Henrik Olsen - November 28, 2006 - via justaddwater.dk

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See also: Audio and video (48)  Talks and presentations (18) 


 

145

Visualizations of clicks on web pages

Crazy Egg is a web statistics tool that can track where people click on a web page and visualize the clicks in different ways. Especially their heatmaps are enlightening. They give you a quick view of what people click on and what is popular on a page.

Besides seeing what is popular, you can use the tool for testing different layouts and compare the results. The click visualizations can also reveal that people may click on areas of your pages that are non-clickable (but probably should be clickable), such as headlines and images.

You can sign up for limited free plan at Creazy Egg.

Links:

  • The statistics tool Crazy Egg Open link in new window

Henrik Olsen - November 24, 2006 - via 37signals

Permanent link Comments (3)

See also: Tools (106)  Web page design (40)  Web traffic analysis (12) 


 

146

People buy the products with most features

Luke Wroblewski has looked at the dilemma of capability vs. usability. According to a Harvard Business Review article, people judge the quality of a product based on the number of features, if they have never used it before. After having used these products however, usability will start to matter more than features.

This puts product developers in a dilemma. In order to maximize initial sales, they need to add many features to their products. But in order to maximize repeat sales, they need to prioritize ease-of-use.

Links:

  • The Sweet Spot for Buying Open link in new window

Henrik Olsen - November 22, 2006

Permanent link Comments (1)

See also: Simplicity vs. capability (7)  Research (129) 


 

147

Office workers waste time fixing printers

In a survey of 2,000 UK office workers a quarter said that printers are the products they spend most time trying to fix. Half said they sometimes have to spend up to 10 minutes fixing jams. According to the survey, IT departments are more concerned about the cost of printers than the long term expense of bad usability.

Links:

  • Usability is neglected in favour of cost-cutting Open link in new window

Henrik Olsen - November 15, 2006 - via Usability In The News

Permanent link Comments (0)

See also: Cases and Examples (28)  Research (129) 


 

148

Label placement in forms

Matteo Penzo has conducted an eyetracking study to evaluate the best solutions for label placement in forms. A number of suggested guidelines arose from their test results:

- Place labels above input fields so that users aren't forced to look separately at the label and the input field
- Be careful to visually separate labels from the previous input field
- If you choose to place labels to the left of input fields, make them right-aligned
- Don't use bold labels - they are a bit more difficult for users to read than plain text
- Use drop-down list with care since they are very eye-catching

Links:

  • The article Label Placement in Forms Open link in new window

Henrik Olsen - November 12, 2006

Permanent link Comments (1)

See also: Research (129)  Forms (30)  Eye-tracking (14)  Tips and guidelines (95) 


 

149

How to communicate design concepts

Steve Calde from the design consultancy Cooper has found that there are some critical components to successfully communicating a design concept:

- Use realistic scenarios to show how users can achieve their goals using the product
- Present design concepts at a level of fidelity that matches the level of feedback you want
- Get all the decision-makers together in the same room so that everybody can see and understand the reactions of others

Links:

  • Communicating design concepts without getting skewered Open link in new window

Henrik Olsen - November 09, 2006

Permanent link Comments (0)

See also: Tips and guidelines (95) 


 

150

The book Getting Real

37signals have made their book Getting Real available online for free (you can still buy a PDF and now they also have a paperback).

The book is about how to build successful web-based applications the "smarter, faster, easier way" and features a short chapter on interface design.

Links:

  • The book Getting Real Open link in new window

Henrik Olsen - November 05, 2006

Permanent link Comments (1)

See also: The design process (24)  Web applications (6)  Books (47)  Online books (5) 


 

Browse GUUUI postings

Methods and the design process

Prototyping and wireframing (119)  Usability testing (68)  Cost-justification and ROI (27)  User research (23)  Personas (19)  The design process (24)  Eye-tracking (14)  Card sorting (13)  Web traffic analysis (12)  Expert reviews (11)  Implementing user-centred design (9)  Site and flow diagramming (6)  Envisionments (4)  Use Cases (3) 

Design elements

Navigation (63)  Web page design (40)  Search (27)  Text (24)  Forms (30)  Links (19)  Guidelines and Standards (15)  Site design (14)  Ads (9)  Design patterns (8)  Sections (8)  Shopping Carts (9)  Error handling (7)  Home pages (9)  Help (3)  E-mails (3)  Sitemaps (2)  Personalization (1)  Print-friendly (1)  Landing pages (5) 

General aspects

E-commerce (27)  Persuasive design (21)  Visual design (19)  Information architecture (15)  Accessibility (13)  Search engines (7)  Credibility, Trust and Privacy (6)  Emotional design (10)  Simplicity vs. capability (7)  Web applications (6)  Intranets (3) 

Technology

Flash (6)  Download time (5)  Javascript (3)  URLs (3)  Browsers (3)  Web standards (2) 

Humour

Bad designs (20)  Cartoons (14)  Fun music and videos (13)  Funny tools and games (12)  Misc humor (8)  Fun with Jakob Nielsen (9)  Designs with humor (3)  Fun posters (5)  Funny 404 pages (2) 

Resource types

Research (129)  Tips and guidelines (95)  Tools (106)  Books (47)  Audio and video (48)  Interviews (30)  Cases and Examples (28)  Talks and presentations (18)  GUUUI articles (11)  Primers (14)  Online books (5)  Posters (5)  Glossaries (3)  People and organisations (3) 

Information sources

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