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191

56 Rules to Design By

Bob Bailey's December newsletter should be required reading by all. It consists of 56 design guidelines, all backed by quality research, with references!

Links:

  • Dec'02 UI Design Update Newsletter Open link in new window

Ron Zeno - January 07, 2003

Permanent link Comments (0)

See also: Tips and guidelines (95)  Guidelines and Standards (15) 


 

192

The art of Navigation

This week Digital Web Magazine publishes a trio of articles on web navigation. Jesse James Garrett, Jeff Lash and Peter-Paul Koch all put in their two cents about navigation... from the theories to the practices.

Links:

  • The Psychology of Navigation Open link in new window
  • Persuasive Navigation Open link in new window
  • Navigation Complex Open link in new window

Nick Finck - December 18, 2002 - via Digital Web Magazine

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See also: Navigation (63) 


 

193

Palm OS

This online book describes how to design applications for Palm Powered(TM) handhelds so that they conform to Palm, Inc's user interface guidelines. Read and use it if you are an interaction designer, application designer, or a developer and you are considering creating applications that run on Palm OS

Links:

  • Table of Contents Open link in new window

Pieter-Jan Pruuost - December 06, 2002

Permanent link Comments (3)

See also: Online books (5)  Tips and guidelines (95)  Guidelines and Standards (15) 


 

194

14 Principles of Polite Apps

Human react to computers in the same way they react to other humans. If we want users to like our interactive designs, we should create them to behave like likeable persons. They should be polite and humble servants to us.

Alan Cooper has listed 14 principles to create accommodating designs. Some of his requirements for the polite system are:
- Be interested in me, recognize me, and know who I am and what I like
- Be deferential to me
- Keep me informed about what's going on but don't bother me with your personal problems
- Be self-confident - don't not pass responsibility off onto me
- Do not force choices on to me
- Don't be stubborn, be flexible
- Give instant gratification
- Be trustworthy and dependable

Cooper claims that polite designs are no harder to build than impolite ones. I don't agree with that. It takes effort to be polite and accommodating

Links:

Henrik Olsen - November 20, 2002 - via iaslash

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See also: Tips and guidelines (95)  Guidelines and Standards (15) 


 

195

Why websites are getting easier to use

A nice article on BBC online about the tenets of usability.

Links:

  • Article Open link in new window

ben hyde - November 05, 2002

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See also: Site design (14) 


 

196

The Design of Sites

Ever envied those programmers and their big fat reference books, from which they can get instant answers to all their problems. Envy no more. Douglas van Dyne, James Landay, and Jason Hong's book The Design of Sites is the reference guide for interaction designers and the like.

The book captures principles and best practices of web design and distils them into design patterns, saving you from reinventing the wheel every time you encounter a new design problem.

I'm very impressed by this book and I'm sure it will save me a lot of time looking for best solutions. This might turn out to be my number two favourite book about interaction design

Links:

  • The book at amazon.com Open link in new window
  • The book at amazon.co.uk Open link in new window
  • The book's companion website Open link in new window
  • Sample chapters Open link in new window

Henrik Olsen - October 29, 2002

Permanent link Comments (1)

See also: Books (47)  Design patterns (8) 


 

197

Transitional Volatility in Web Navigation: Usability Metrics and User Behavior

A Master's thesis on user behaviour in within-site web navigation, supervised by Terry Winograd. You can download the entire thesis, or access PDF versions of each chapter.

Links:

  • Transitional Volatility in Web Navigation Open link in new window
  • Important Works for Web Navigation Open link in new window

Dey Alexander - October 27, 2002

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See also: Navigation (63)  Research (129) 


 

198

Customer Focus Calculator - We We Monitor

As proud as a company may be of itself and its product or service, most customers only care about how well it can help them meet their wants and needs.

To help you answer whether a site is talking mostly about themselves or their customers needs, FurureNow has developed an analysis tool that counts certain words on a site that are key indicators of whether focus is on the customer or not.

Links:

  • The Customer Focus Calculator We We Monitor Open link in new window

Henrik Olsen - October 21, 2002

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See also: Tools (106)  Text (24) 


 

199

The customer sieve

UIE learned that using a web site is a progressive process, where users are inadvertently filtered out at each stage, as they work to accomplish their goal. The stages act as a sieve. At the e-commerce sites studied, 66% of the purchase-ready shoppers dropped out at various stages in the process because of bad design, inadequate information, or wrong deliveries. By understanding these stages and how they work, we can learn a lot about building better sites.

Links:

  • The article The customer sieve Open link in new window

Henrik Olsen - October 17, 2002

Permanent link Comments (1)

See also: Navigation (63)  Shopping Carts (9)  E-commerce (27)  Research (129) 


 

200

A comparison of popular online fonts

Michael Bernard (et al.) has examined reading speed, perception of legibility, and preference of the most popular fonts used on the web. The study showed that:

- There was no significant difference in legibility between the fonts studied at 10-, 12- and 14-point sizes
- Generally Times and Arial was faster in reading time than Courier, Schoolbook, and Georgia
- Arial, Courier, and Georgia were perceived as the most legible fonts
- Verdana was the most preferred font, while Times was the least preferred

The authors conclude that Verdana appears to be the best overall font choice. Besides being the most preferred, it was read fairly quickly and was perceived as being legible.

Links:

  • The article A Comparison of Popular Online Fonts: Which Size and Type is Best? Open link in new window
  • The article A Comparison of Popular Online Fonts: Which is Best and When? Open link in new window

Henrik Olsen - October 14, 2002

Permanent link Comments (0)

See also: Text (24)  Research (129) 


 

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