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Usability study of breadcrumb navigation

"This exploratory study was conducted to determine whether participants used the breadcrumb trail as a navigational tool within a site. We found the overall usage of the breadcrumb in site navigation to be low. Breadcrumb users were not found to be more efficient than users who did not use the breadcrumb."


  • Breadcrumb Navigation: An Exploratory Study of Usage Open link in new window

Henrik Olsen - February 06, 2003 - via WebWord Weblog

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See also: Research (129) 



The art of Navigation

This week Digital Web Magazine publishes a trio of articles on web navigation. Jesse James Garrett, Jeff Lash and Peter-Paul Koch all put in their two cents about navigation... from the theories to the practices.


  • The Psychology of Navigation Open link in new window
  • Persuasive Navigation Open link in new window
  • Navigation Complex Open link in new window

Nick Finck - December 18, 2002 - via Digital Web Magazine

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Transitional Volatility in Web Navigation: Usability Metrics and User Behavior

A Master's thesis on user behaviour in within-site web navigation, supervised by Terry Winograd. You can download the entire thesis, or access PDF versions of each chapter.


  • Transitional Volatility in Web Navigation Open link in new window
  • Important Works for Web Navigation Open link in new window

Dey Alexander - October 27, 2002

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The customer sieve

UIE learned that using a web site is a progressive process, where users are inadvertently filtered out at each stage, as they work to accomplish their goal. The stages act as a sieve. At the e-commerce sites studied, 66% of the purchase-ready shoppers dropped out at various stages in the process because of bad design, inadequate information, or wrong deliveries. By understanding these stages and how they work, we can learn a lot about building better sites.


  • The article The customer sieve Open link in new window

Henrik Olsen - October 17, 2002

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See also: Shopping Carts (9)  E-commerce (27)  Research (129) 



Scrolling may be the best approach for users

Users say they don't like to scroll. As a result, many designers try to keep their web pages short. But a study conducted by UIE showed that users are perfectly willing to scroll. However, they'll only do it if the page gives them strong clues that scrolling will help them find what they're looking for.

Short pages don't help users: "One criticism of long web pages is that they hide some information, forcing users to scroll. Short pages may avoid this potential problem by showing more (or all) of an individual page, but the information is still hidden - on other pages."


  • The article As the Page Scrolls Open link in new window

Henrik Olsen - August 05, 2002

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See also: Web page design (40)  Research (129) 



Designing your site

The article Designing your site


  • The article Designing your site Open link in new window

Henrik Olsen - July 28, 2002

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Users either click toward their goal, or they click the Back button

In the July 2002 issue of the Good Experience newsletter, Mark Hurst returns to his "page paradigm" that he proposed a couple of years ago.

The page paradigm states that "


  • Online Experience: The Page Paradigm Open link in new window

Henrik Olsen - July 15, 2002

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Interaction Design Patterns

Interaction Design Patterns are descriptions of re-usable solutions to common design problems expressed in a standard format. Martijn van Welie has compiled a set of about 60 user-oriented web, GUI, and mobile patterns, making it one of the largest collections for Interaction Design. At his site you'll also find some background articles about Interaction Design Patterns.


  • Martijn van Welie's collection of Interaction Design Patternes Open link in new window

Henrik Olsen - July 02, 2002

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See also: Tools (106)  Design patterns (8) 



Left navigation vs. right navigation

While redesigning Audi's main websites, Razorfish did an extensive test of left navigation vs. right navigation. The results showed that:
- There was no significant difference in completion times between the two navigation types for any task.
- People tended to focus more on the content with a right navigation than with a left navigation.
- Users were apathetic towards the navigation position.

In the light of the study James Kalbach from Razorfish concludes that "Don Norman's concept of affordance - the perceived properties of a thing that determine how it is to be used - seems to be a better predictor of usability than conforming to standards or matching patterns to user expectations. With the Audi site, it is clear what is navigation and what is not. Users can build a pattern of interaction with the site immediately."


  • The article Challenging the Status Quo: Audi Redesigned Open link in new window

Henrik Olsen - June 17, 2002

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Reduce Redundancy

According to Jakob Nielsen "User interface complexity increases when a single feature or hypertext link is presented in multiple ways. Users rarely understand duplicates as such, and often waste time repeating efforts or visiting the same page twice by mistake."


  • The article Reduce Redundancy: Decrease Duplicated Design Decisions Open link in new window

Henrik Olsen - June 11, 2002

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See also: Links (19)  Tips and guidelines (95) 


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