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BROWSE GUUUI POSTINGS

Research (129)  Tips and guidelines (95)  Tools (106)  Books (47)  Audio and video (48)  Interviews (30)  Cases and Examples (28)  Talks and presentations (18)  GUUUI articles (11)  Primers (14)  Online books (5)  Posters (5)  Glossaries (3)  People and organisations (3) 
 

81

Account sign-in - 8 more design mistakes to avoid

Jared Spool shares 8 more design mistakes with account sign-in:

9. Not telling users the requirements for username and password up front

10. Requiring stricter password requirements than the NSA

11. Using challenge questions people won't remember

12. Not returning users to their desired objective after they have signed in

13. Not explaining users it's the username or password they got wrong

14. Not putting a register link when the sign-in is an error

15. Not giving the user a non-email solution to recover their password

16. Requiring more than one element when recovering passwords

Links:

Henrik Olsen - January 16, 2008

Permanent link Comments (1)

See also: Tips and guidelines (95)  Forms (30) 


 

82

Account sign-in - 8 design mistakes to avoid

Jared Spool has watched users struggle with online accounts and sign-in procedures. From his observations, he has compiled a list of 8 common design mistakes:

1. Requiring users to crate an account when it really isn't necessary (e.g. when buying a product or downloading a white paper)

2. Requiring users to sign in before they are ready to do so (e.g. before they can see the products they can buy)

3. Not stating the benefits to creating an account (such as the option to change flight reservations after they are made)

4. Hiding the sign-in button

5. Not making "Create New Account" or "Forgot Your Password" a button or link

6. Not providing sign-in opportunities when people need them (e.g. at the checkout where it can save people for re-entering their billing information)

7. Asking for too much information when registering

8. Not telling users how their information will be used (e.g. not giving a reason for asking people for their phone number)

Links:

  • Account Sign-in: 8 Design Mistakes to Avoid Open link in new window

Henrik Olsen - January 06, 2008

Permanent link Comments (1)

See also: Shopping Carts (9)  Forms (30)  Tips and guidelines (95) 


 

83

Fascinating new way of entering text

Dasher is a really fascinating interface that allows you to write by browsing through letters using a finger, mouse or some other pointing devise.

Links:

  • Demonstration of Dasher Open link in new window
  • Try Dasher yourself Open link in new window

Henrik Olsen - December 27, 2007

Permanent link Comments (4)

See also: Cases and Examples (28)  Accessibility (13) 


 

84

The evil of dropdown, flyout and pop-up menus

I this podcast, Jared Spool and Brian Christiansen discuss how hiding links in slick dropdown, flyout, or pop-up menus hurts the user experience.

The problem with these menus is that if people are looking for something specific, hiding their options isn't very helpful. Also, many of the menus require us to use awkward movements to make our selections.

So what to do instead? According to Jared, we should help users find what they are looking for by creating home pages and sections with visible options.

Links:

  • Usability Tools Podcast: Mouseovers in Navigation Open link in new window

Henrik Olsen - December 25, 2007

Permanent link Comments (0)

See also: Audio and video (48)  Home pages (9)  Sections (8)  Navigation (63) 


 

85

Free report on accessibility from Jakob Nielsen

As a holiday gift, Jakob Nielsen and co. has made their 148 pages report on online accessibility available for free download.

The report contains:
- Results of usability tests of 19 websites with users with several different types of disabilities who are using a range of assistive technology
- Test data collected mainly in the United States
- 75 detailed design guidelines

Links:

  • Beyond ALT Text: Making the Web Easy to Use for Users With Disabilities Open link in new window

Henrik Olsen - December 18, 2007

Permanent link Comments (0)

See also: Tips and guidelines (95)  Accessibility (13) 


 

86

Web-based site map tool

WriteMaps is a free web-based tool for creating site maps. It can come in handy if you need to share sites structures with clients and colleagues.

Links:

  • WriteMaps Open link in new window

Henrik Olsen - December 02, 2007 - via pathfinder

Permanent link Comments (0)

See also: Site and flow diagramming (6)  Tools (106) 


 

87

How to make search engines on website work

Here's another insightful Usability Tools Podcast from UIE, this time about on-site search. Jared Spool and Brian Christiansen discuss:

- Why are your users searching your site?
- What separates the best search experiences from the worst?
- What can be done to improve search results?
- How can you tell search is succeeding on your site?

Links:

  • Usability Tools Podcast: On-Site Search Open link in new window

Henrik Olsen - November 27, 2007

Permanent link Comments (0)

See also: Search (27)  Audio and video (48)  Interviews (30) 


 

88

Building robust personas

In this UIE Usability Tools Podcast, Jared Spool and Brian Christiansen talk about how to create robust personas based on real-world research. During the podcast, they discuss the following topics:

- What are personas?
- Should your organization have dedicated UX team members for maintaining updated personas?
- Can just one person participate in the persona building process?
- Should you develop scenarios for multiple personas that all fit one task?
- Can you create personas based solely on survey results?
- How do personas relate to Actors and Use Cases from the Rational Unified Process (RUP)?

Links:

  • Usability Tools Podcast: Robust Personas Open link in new window

Henrik Olsen - November 26, 2007

Permanent link Comments (0)

See also: Interviews (30)  Audio and video (48)  Personas (19) 


 

89

Example of a paper prototype envisionment

Here's a great example of an envisionment made by cutting together a video of a guy interacting with a paper/cardboard PDA prototype. The application featured is for meeting new people at the university.

Links:

  • YouTube video of paper prototype Open link in new window

Henrik Olsen - November 18, 2007 - via IxDA discussions

Permanent link Comments (0)

See also: Audio and video (48)  Prototyping and wireframing (119)  Cases and Examples (28) 


 

90

Watch users navigate websites with RobotReplay

RobotReplay an online service that records and plays back visitors' sessions on websites. Sit back and watch every mouse movement, click, keystroke, scroll, etc.

RobotReplay a direct competitor to ClickTale - a similar service previously mentioned here at GUUUI.

RobotReplay promises to always have a free version of their service available.

Links:

Henrik Olsen - November 09, 2007

Permanent link Comments (0)

See also: Tools (106)  Web traffic analysis (12)  Usability testing (68) 


 

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