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Is Navigation Useful?

In an article from 2000, Jakob Nielsen states that navigation is overdone at many sites. His studies have shown the same user behaviour over and over again:

- Users look straight at content and ignore navigation areas
- Users look only for the one thing they have in mind
- Users will ruthlessly click the Back button if a page isn't relevant to the their goals
- Users don't understand where they are in a website
- Users don't spend time learning certain design elements

Nielsen's advice is to get rid of superfluous navigation:

- Limit pervasive linking to maybe five or six things
- Do not link to all sections from all pages - let people go back to the front page
- Use breadcrumbs to link to all levels of the hierarchy above the current location
- Provide useful links to related content

Links:

  • The article Is Navigation Useful? Open link in new window

Henrik Olsen - December 03, 2004

See also: Tips and guidelines (95)  Navigation (63) 

 

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