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Free e-commerce search report

37signals have made their e-commerce search report from 2003 available for free. The report looks at the usability of search results from 25 of the internet's leading online retailers, and concludes with a comprehensive set of best practices.

For each retailer 37signal have tested:
- Are the search results accurate and relevant?
- How does the site handle misspellings?
- Can I sort the search results by useful criteria?
- Will the site understand related words and common synonyms?
- Can I search using mixed specifications such as gender, color, and price?
- Does the site provide helpful tips when it returns no results?

Links:

  • The report Evaluating 25 E-Commerce Search Engines Open link in new window

Henrik Olsen - August 15, 2005

See also: Tips and guidelines (95)  E-commerce (27)  Search (27) 

 

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