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Seven tricks that Web users don't know

Based on her experience from usability studies, Carolyn Snyder describes seven Web site features, which typical non-technical users aren't familiar with. The features include:

1. Logos that link to the home page
2. The distinction between security and privacy
3. Rollover menus
4. Navigating drop-down lists
5. Navigation by hacking URLs
6. Knowledge of browser controls such as "Stop" and "Refresh"
7. New browser windows

Snyder gives suggestions on how to improve site usability by removing the need to know these tricks.

Links:

  • The article Seven tricks that Web users don't know Open link in new window

Henrik Olsen - September 11, 2002

See also: Research (129) 

 

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