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IBM tools to develop user-centered information and site structure

For your site to be successful, you will need to organize information in a way that makes sense to your users. People develop expectations for how to find different types of information and how to accomplish particular tasks. They may expect to search alphabetically (as when using a phone book), according to groups of similar items (as in a grocery store), or in a sequence of steps to fulfilling certain tasks. IBM has developed the tools that can make your user-centered information design easier to manage.


  • Develop user-centered information structures using statistical cluster analysis tools Open link in new window
  • Develop a user-centered structure for your site Open link in new window

Pieter-Jan Pruuost - October 16, 2002

See also: Tools (106)  Card sorting (13) 



From a UPA 2002 article, there's a php/mysql app for card sorting that generates data compatible with IBM's analysis program called WebSort. I googled and didn't find it. Here's the citation approximately: WebSort: Web- based Card Sorting for Information Architecture by Larry Wood, Jed Wood, John Anderson Brigham Young University

AndyEd | October 17, 2002


RE: UPA 2002 presentation- We are almost finished with our V 2.0, which includes (among other things) a much better sorting interface, and delimited files as well as files ready for IBM's EZ-Calc. If anyone wants to check out the sorting interface, feedback is much appreciated. Just put "demo" in as the studyname. I'll post again when we're totally up and running.
Jed R Wood

Jed Wood | February 03, 2003


There is a similar system called WebCAT (Web Category Analysis Tool) which allows a web designer/usability engineer to test a proposed or existing categorization scheme of a website to determine how well the categories and items are understood by users. You can download this public domain NIST software or simply try out the demo. [p.s. I had mentioned this in another guuui post comment - but thought it was more relevant to this one] [p.p.s. I like the new 'posts with comments' feature Henrik]


  • Web Category Analysis Tool (WebCAT)
  • Demo page
  • Web Metrics Testbed Download page

ben hyde | February 06, 2003


RE: UPA 2002 Presentation
The application both AndyEd and Jed Wood refer to can be found at

Pieter-Jan Pruuost | June 18, 2004



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