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Putting yourself inside the heads of users

Amy Hoy has written a nice article on how designers can improve their designs by putting themselves in the shoes of users. One of her techniques is to start the design process by creating a flowchart of what might happen inside the head of users as they attempt to complete some kind of task. In the article, she takes a look at how well two browser firms support users' decision-making process.

Hilarious quote from the article: "The phrase "user experience" is quite a mouthful. Even the acronym is kinda scary: UX, UXP, or sometimes UXD (D for "design"). It pretty much looks and sounds like the noise you make when you puke [...] (UXP! Hello again, dinner!)"

Links:

  • Product pages: so much suck, so easy to fix Open link in new window

Henrik Olsen - March 03, 2008

See also: Landing pages (5)  Home pages (9)  Expert reviews (11) 

 

COMMENTS

I think all designers could benefit from more humble egos and the desire to understand people outside their designer bubble.

Clint Bounds | June 16, 2008

 

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