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Top usability findings 2010

Jeff Sauro has complied a list of top 10 research-based usability findings of the year 2010. Here's a sample of the five most interesting:

- Users are able to self-report around half of the problems that can be found during moderated usability tests

- Usability accounts for at least 30% of customer loyalty

- Ratings of website usability after only 5 seconds are the same as those after 10 minutes.

- 10% of paid participants in remote user research will cheat

- Usability problems are almost 10-times more common on business applications than on websites

Links:

  • Top 10 Research-Based Usability Findings of 2010 Open link in new window

Henrik Olsen - January 12, 2011

See also: Usability testing (71)  Cost-justification and ROI (28)  User research (24)  Research (130) 

 

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