"Not everyone has time to conduct a formal usability study, or the money to invest in a full blown usability initiative, and frankly, lots of times that might not be the best option anyway. Sometimes a designer or developer needs that one-on-one, maker-to-user interface. Gorilla Usability will show you some ways to get to know your users in a real world, out-from-behind-the-glass kind of way." (D. Keith Robinson, evolt.org)

Links:

• The article Gorilla Usability - Do You Know Your Users?

Henrik Olsen - January 05, 2003

See also: Usability testing (30)