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New posting added after your last visit at GUUUIBusiness and Strategy
Examples and statistics on return of investment in usability
If you are in need of arguments for investing in usability, this article from Aaron Marcus and Associates, Inc. will provide you with lots of cases to use for predicting likely quantifiable benefits and ROI. The article is a collection of examples and statistics from the literature on how usability has increased revenue, reduced development costs and improved user effectiveness.

Links:
Return on Investment for Usable User-Interface Design: Examples and Statistics (PDF)

Henrik Olsen | September 01, 2002

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