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You are browsing the subject "Book Reviews" in which 6 posting(s) was found


1

New posting added after your last visit at GUUUIReviews of books and papers
The Dotcom Survival Guide
The Dotcom Survival Guide from Creative Good was published in 2000 but is still relevant and revealing. The 103 pages report shows how dotcom’s can survive by focusing on the customer experience, make it easy for customers to find and buy products, merchandise more effectively, and measure and improve the conversion rate.

The report includes reviews of thirty-one dotcom features, teaching by example the good and bad ways of creating the customer experience. Here you’ll find good and bad examples of registration, merchandising, navigation, labeling, product comparison, size charts, search, shopping charts, checkouts, and fulfillment.

It also has a case study describing how Creative Good doubled a client’s revenue by improving the customer experience.

Links:
Download The Dotcom Survical Guide (PDF)

Hernrik Olsen | 13 June 2002 | Click here for a permanent link you can bookmark or refer to



2

New posting added after your last visit at GUUUIReviews of books and papers
Designing Visual Interfaces by Kevin Mullet and Darrell Sano
This is a book which graphic designers involved in web and application development should read, as it describes techniques used in communication-oriented visual design applied to graphical user interfaces.

Mullet and Sano's approach builds a bridge between the conservative web usability experts preaching their "speedy download" mantra, and the graphic designers who see the web as a media for artistic display. To Mullet and Sano "Communication-oriented visual design view these forces not as irreconcilable opponents, but as symbiotic components of every high-quality solution." As they say, "good graphic design can significantly improve the communicative value of the interface, leading to increased usability."

The book doesn't deal with the interactive aspect of interactive media, but describes principles and techniques to improve the aesthetic and functional aspects of screens and has lots of examples of good and bad interface design.

Links:
Read more reviews and buy the book at Amazon.com
Read more reviews and buy the book at Amazon.co.uk

Henrik Olsen | 03 June 2002 | Click here for a permanent link you can bookmark or refer to



3

New posting added after your last visit at GUUUIReviews of books and papers
Where The Action Is: The Foundations of Embodied Interaction
This book is about the notion of -what I think of as- 'context sensitive computing', though it isn't described in these terms.
It brings together the areas of tangible and social computing to highlight the importance of looking at the 'big picture'. In other words, examining the practise of using the computer r/t than the specific tasks.
As is stated in the title, the intention is to identify the foundations of this subject. I think that it successfully achieves this and in doing so also provides a surprisingly clear overview of the numerous underlying and interwoven theories that shed light on this topic.
It concludes by outlining 6 design principles - as opposed to recommendations, rules or guidelines - which are: computation is a medium; meaning arises on multiple levels; users, not designers, create and communicate meaning; users, not designers, manage coupling; embodied technologies participate in the world they represent; and embodied interactions turns action into meaning.

Links:
book info
an essay built around the material in the book
a longer article about embodied interaction - somewhat out of date
also by Paul - hacking jakob nielsen :)

ben hyde | 30 May 2002 | Click here for a permanent link you can bookmark or refer to



4

New posting added after your last visit at GUUUIReviews of books and papers
Web ReDesign by Kelly Goto and Emily Cotler
Reading this book was like going to a party with designers from other web agencies chit-chatting about how our companies prefer to organize Web projects. Every agency has its way of doing things. You might be inspired to some degree, but mostly it's basically the same.

The book's subtitle "Workflow that Works" made me expect a guide telling me how to make the diversity of stakeholder in a web project play together - more systematic, more efficient and with better results. But I was disappointed.

One of the major drawbacks is that their development framework - the "Core Process" - is described almost entirely from the designers' point of view and show very little understanding of the interdisciplinary aspect of web development.

Worse is that Kelly and Emily go on and on telling the same stories, which we've all heard before: "think about download times", "mind screen resolutions", "test in browsers"... I would have taken these girls to the dance floor long time ago.

Links:
Read more reviews and buy the book at Amazon.com
Read more reviews and buy the book at Amazon.co.uk

Henrik Olsen | 30 April 2002 | Click here for a permanent link you can bookmark or refer to



5

New posting added after your last visit at GUUUIReviews of books and papers
Why We Buy – The Science of Shopping
Paco Underhill's Why We Buy is a primer to the anthropology of shoppers interacting with retail environments. The book deals with bricks-and-mortar shops, but has a short chapter about online shopping.

The most worthwhile aspect of the book is that it shows how detailed in-situ studies of shoppers shopping and subsequent refinements to the layout of a shop can raise sales significantly.

A pleasant surprise to me was that the art of making shoppers buy is not as much about seducing or bullying customers. It's more about usability: How to remove obstacles, how to help people find what they are looking for and how to make shopping more convenient and pleasant. This proves that usability isn't merely a nice-to-have – it's a business critical investment.

The book is written in a novel-like style and isn't very methodical or educational. Don't expect a how-to book. But it's fascinating reading.

Links:
Read more reviews and buy the book at Amazon.com
Read more reviews and buy the book at Amazon.co.uk

Henrik Olsen | 09 April 2002 | Click here for a permanent link you can bookmark or refer to



6

New posting added after your last visit at GUUUIReviews of books and papers
Don't Make Me Think!
Steve Krug's Don't Make Me Think! is the definitive if-you-only-want-to-buy-one-book-buy-this book for people interested in Web design and usability. It's short, it's funny, it's common sense.

Krug's overriding principle is that Web pages should be self-evident and obvious. People should be able to "get it" without expending any effort thinking about it.

If you have room in your head for only one usability rule, "Don't Make Me Think!" should be the one. If you have room on your shelf for only one book, "Don't Make Me Think" should be the one.

Links:
Read more reviews and buy the book at Amazon.co.uk
Read more reviews and buy the book at Amazon.com

Henrik Olsen | 01 March 2002 | Click here for a permanent link you can bookmark or refer to




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