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Jakob Nielsen defends his authoritarian style
Many Web Designers dislike Jakob Nielsen because of his blunt and uncompromising style. In an interview at DigitalWeb, he defends himself:

"My job is to negotiate on behalf of the world's 500 million Internet users since they are the only stakeholders without representation on the design team. And it's one of the oldest tricks of negotiating that you never start out asking for a compromise deal. You start out asking for the ideal and then you negotiate down from there."

An interview with Dr. Jakob Nielsen

Henrik Olsen | November 14, 2002

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